Aggression & Conflict Management
One of the most popular topic for those working in front line roles is our Aggression & Conflict Management.
This topic has been designed to enable workers to deal with aggressive or volatile situations without the need for physical measures; a hands off approach. This topic covers a range of different subjects; all of which are delivered in a classroom style environment by one of our experienced trainers and give a simple, yet comprehensive level of knowledge for staff.
TOPICS INCLUDE:
- Dealing with conflict within the law.
- Risk assessments.
- Effective communication.
- Lone working and safe working
- Post incident reporting and support.
- Dealing with aggressive behavior whilst remaining non-aggressive.
- The use of body language in conflict management.
If you are looking for a high quality base course for your staff to attend, then this is the one that comes highly recommended.
CATEGORY TRAINING
Tier 1
8-Hour Class
Emergency Department, Psychiatric Department and Security Department.
Tier 2
6-Hour Class
Physical Therapy, Occupational Therapy, Speech Therapy and Radiology Department.
Tier 3
4-Hour Class
All Other Departments (Human Resources, Housekeeping, Bio-Med) etc.
Get In Touch
Have any questions? Feel free to let us know!
Call Us
Zack Thomas
1-833-U-BE-SAFE
1-833-823-7233
Email Us
Zack Thomas
info@empiricalsafetytraining.com